
Frequently Asked Questions.
How do I find
and repair air leaks?
If
you are losing air pressure, (aside from pressure loss commonly caused by colder
temperatures), check the boat over for leaks. Start by checking the valves
first. The best tool to find leaks is soapy water in a spray bottle. A leaky
valve is rare, but if you do find a leak we can send you a replacement valve. We
recommend mixing soap and water in a spray bottle. Spray around the valve. If
you see bubbles forming, check your valve fitting and base and be sure the valve
insert is screwed on tight. You can apply glue from the repair kit to seal small
leaks around the valve or holes where the nylon string enters the valve
assembly. If you continue to have problems with the valve, it's probably time to
order a new one.
To find tiny leaks, take the floor boards out,
fully inflate the boat until it's hard to the touch. Put some liquid detergent
in a bucket of water and scrub it all over the boat with rag or big wash brush.
Watch for elusive or tiny bubbles. When you find the first leak, keep looking.
You might as well fix them all at the same time! Remember, the number one cause
of slow leaks is due to poorly fitted valves. Unscrew the valve and clean the
area. Make sure the little rubber O-rings are still good. They are the cheapest
repair possible.
If you have no luck finding a slow leak with air
bubbles, inflate the boat to it's maximum air pressure and try to listen for the
leak. If you can narrow the area down, return with a spray bottle to identify
the source of the leak.
Punctures less than 1/8" in size can be
repaired simply without a patch. Deflate your boat, then clean and dry the area
to be repaired. Apply a small drop of glue to cover the puncture and let dry for
12 hours. If you need to get on the water sooner, let dry for 30 minutes and
then inflate the boat, inflating the compartment with the repair only 3/4 full.
This repair might not be permanent so add a drop again at a later date to make
it permanent.
Your Inflatable Boat comes with a repair kit as
standard equipment. It is recommended to do repairs in dry weather.
Humidity will decrease glue bond. Cut a piece of repair material large enough to
overlap the damaged area by approximately 1" and round off the edges. Apply
glue to the under side of the patch and around the area to be repaired. Too much
glue will often interfere with a proper repair. Allow adhesive to become tacky
for 5 minutes, and then place patch on the damaged area. Use a weight to apply
3-5 lbs. of pressure for 24 hours. After the patch has dried, apply glue around
the edges for a complete seal (dry 6 hours).
What
are the differences between air and plywood floors? Is an air floor rigid enough
to stand on?
Once
inflated, a high pressure air floor becomes as rigid as a plywood floor. You can
stand, walk or even jump on it, the same way you could on plywood floor.
If you are planning to inflate and deflate your
boat often, then the air floor is your best solution, because the boat folds
compactly. It's a breeze to assemble and inflatable boats with air floor. Just
roll out-and inflate.
Assembling a plywood floor is a little bit of a
hassle, and therefore we recommend plywood floors only if you keep the boat
inflated most of the time. Another advantage of an air floor is that it is much
lighter then a plywood floor. Due to it's lighter weight, the boat can achieve a
higher speed much easier then with a plywood floor. Plus, an air floor is easy
on your knees and absorbs vibrations better then a plywood floor. Because of
these outstanding features, most of our customers prefer boats with air floors.
I am
new to Inflatables, help me to choose a boat that is right for me.
Please
see all technical specifications for Saturn inflatable boats at
http://www.boatstogo.com/inflatable_boats.asp. Max persons capacity displays how
many persons the boat can transport safely. In general, to be comfortable on an
inflatable boat, you will need to deduct 1-2 persons from the max boat capacity.
For example, SD260's will comfortably seat 1-2 people, SD290/330's 2-3 people,
SD365/385 3-4 people; SD430's will accommodate 4-5 people comfortable.
It is much easier to inflate and deflate boats
with high-pressure air deck floors than boats with plywood floors or hard
floors. It takes more time and skill to assemble plywood floor. In general, if
you are planning to inflate/deflate the boat often, then select a boat with an
air floor. If you keep the boat fully inflated for at least 1-3 weeks then
choose a boat a with plywood or hard floor. If you keep boat on a trailer or in
a dock, then a hard floor will not be a problem for you. If you keep the boat in
the car's trunk and inflate it for only a day of fishing, then you will find it
easier to deal with an air deck floor.
What
to do if boat gets accidentally punctured while on the water?
First of
all - do not panic. Inflatable boats have several air chambers, and if one of
chambers gets punctured, the boat will stay afloat due to the buoyancy of the
remaining air chambers.
We suggest that you always carry on board the
following items - Personal Flotation Device (PFD) for each passenger along with
a whistle, a marine emergency radio to call the Coast Guard for help if
necessary, a hand pump, piece of duct tape (Gorilla Tape) and a small bottle of
acetone.
If boat gets punctured below the water line,
there is nothing much you can do except for pumping air with a hand pump in
order to slow down the air leak. For quick emergency repairs in ripped
inflatables, you can purchase a ClamSeal.
Punctures in accessible places, inside the boat,
can be temporarily fixed with a piece of duct or Gorilla tape. To insure a good
seal, the area around the puncture should be cleaned with acetone before
applying duct tape. After that, you can pump in air to slow down the escaping
air, and get ashore as soon as possible.
How
long should I expect my SATURN boat to last?
That
is totally up to you. If you take good care of your boat, it may last 5-10
years. If you do not take proper care of the boat, it will only last up to its
warranty period. However, abused and mishandled boats are not covered by the
warranty.
To extend the lifetime of your boat by taking
proper care of it, we are recommending following book: "INFLATABLE BOATS
- Selection, Care, Repair, and Seamanship" by Jim Trefethen. ISBN
number 0-07-065252-X. Available at www.amazon.com,
or you may order it from the publisher: The McGraw-Hill Companies,
1-800-262-4729.
It is well known that the most common reason for
premature boat aging is exposure to the sun and its damaging UV rays. Fabric
discoloration, fading, breakdowns and damages to varnished plywood can be all
attributed to direct sun exposure.
The
solution is simple - when the boat is not in use, cover it or deflate it. There
are plenty of Inflatables rotting under the damaging sun in any local marine or
harbor. If possible, deflate the boat, clean it and store it in its carry bag.
If
the boat is constantly dragged behind your sailboat, left year round on a dock,
or left dirty and directly under harmful UV-rays, you can't expect it to last
forever. If you use a boat
cover, or at least cover boat with a piece of tarp, your SATURN will last
much longer.
Try to keep the boat clean and free of chemical
detergents and sun screen lotions that may discolor the fabric. We highly
recommend boat cleaners available at the Inland
Marine USA web site.
Please
use ONLY cleaning solutions that are approved for PVC fabrics. For example Inflatable
Boat Cleaner from NauticalEase or Cape
Ann Inflatable Boat Protector from Inland Marine. Do not use CLOROX, Windex
or any other household cleaners. These chemicals will make the fabric sticky
over time. Sun screen lotions may contain silicon that will also make PVC fabric
sticky. Clean the boat tubes of any sun screen lotion marks to extend the boat
fabric life cycle.
We also recommend very convenient Swipes
Wipes, as they contain an excellent cleaning solution for inflatable boats.
These wipes remove any type of dirt, protect against UV-rays and can make the
boat look new again.
What documents are needed to register my boat?
You will need a Manufacturer's Statement of Origin (MSO) and Bill Of Sale.
The MCO and Bill of Sale are enclosed in a pouch attached to the shipping box
along with a Warranty Registration card. If any of these documents are missing
from the pouch, please visit the Downloads
page for replacements. Please fill out all necessary information: purchase
price, your name, address and date of purchase. Don't forget to enter the
correct HIN number. Don't bring blank forms to the Tag agency. Fill them
out first.
In very rare cases, some states may ask you to
provide the MSO with a signed and notarized First Assignment. In general this
absolutely unnecessary. The First Assignment is for you to fill out when you are
going to re-sell the boat. BoatsToGo, Inc represents manufacturers in the US and
a signed first page should be more then enough to register your boat. There are
no manufacturers in the US who provide a notarized copy of the MSO. However some
offices are just giving a hard time to customers. If it is absolutely necessary,
we can provide a notarized copy of the MSO for a fee of $5. This is what the
notary public charges us for the seal. Please visit
http://www.boatstogo.com/payment.asp to send $5 payment if you need
notarization.
What
to do if a hand pump arrives damaged?
Saturn
inflatable boats and rafts are of excellent quality and workmanship. However, in
efforts to pass the savings on to you, we are keeping costs as low as
possible. Instead of enclosing a high quality and expensive hand pump, and then
passing the cost to you, we are enclosing good quality generic hand pumps. The
hand pump enclosed with the boat is free and is a complimentary gift to you.
In rare occasions, if FedEx drops the shipping
box during handling, the hose of the pump may get squeezed by the weight of the
boat and develop small cracks. The simplest and fastest solution for cracks in a
hose would be to apply duct tape around the hose. This will make the hand pump
fully operational again. However, if you wish to receive a new pump, please send
damaged pump back for replacement.
If the hose is fine and the pump doesn't provide
enough pressure to inflate the boat, then unscrew the green cup with a T-handle
and inspect the rubber seal on the plunger. If it's torn, let us know and we
will send you a replacement seal.
Please note that high-performance foot and hand
pumps are available from the following retailers that are not associated
with BoatsToGo, Inc:
www.waterstrider.com/raft-air-pumps.htm
www.clavey.com/pumps.html
www.theboatpeople.com/atr_pumps.html
Do I
need to install a hydrofoil on the outboard motor?
We
recommend that you install a hydrofoil on the outboard motor in order to improve
speed and boat handling. A Hydrofoil will help put the boat on plane much faster
and will help maintain the planning effect at lower speeds. See picture below,
on the left without a hydrofoil, on the right with a hydrofoil installed.
How
to protect air floors from accidental punctures or sharp dog claws?
An
air floor PVC material has been designed to be strong and puncture-resistant.
But if enough pressure is applied with a sharp object, like a knife or fishing
hook for example, then a puncture may sometime occur. Dog claws, in general, are
not sharp enough to puncture an air floor. But small pieces of sharp broken
glass or similar objects may stick to the insole of shoes while boarding the
dinghy and may also cut the surface of air floors in some cases.
To avoid damage to the high-pressure air floor,
and keep it as good as new, you can purchase a piece of vinyl floor covering in
a hardware store, or just use regular carpeting. Cut the vinyl or carpet to fit
the inside of the boat and over the floor. Use paper patterns first, to get a
perfect fit. Then use this paper pattern to cut the new flooring.
Applying vinyl or carpet covering will make
inflatable air floors virtually indestructible. Floor vinyl covering or carpet
is flexible and may be rolled up for storage when boat is deflated.
How
to properly tow a dinghy behind a sailboat or yacht?
Towing
bridle is necessary in order to properly tow your inflatable boat. Towing
bridles are available at many marine retail stores and on-line. Do not tow the
inflatable boat by connecting rope to the central D-ring with integrated handle.
Use towing D-rings on both sides of the dinghy bow.
The most common mistake made when towing is the improper use of the towing
bridle. Many boaters knot the tow bridle into a loop at the center, and attach a
towing line there. This is wrong. The towing line should not be fixed to the
bridle, but instead should end in a small bowline loop, through which the bridle
passes. This allows the towline to slew back and forth in the bridle, and
provides for tension on both sides of the bridle. Not rigging the towline this
way is the most common cause of failure of the pad eyes on the dingy to which
the tow bridle is attached. It is inevitable that during towing, the dingy will
rock a little from side to side, shifting the strain on the bridle from one side
to the other. If the towline is rigidly fixed to the center of the bridle, one
pad eye will be momentarily required to sustain the entire tow load. If the
towline can shift its position in the bridle, both sides of the bridle will
remain in tension, and the load will be distributed to both pad eyes on the
dingy.
Many cruising sailors have small outboard motors for use with their inflatables,
which creates a dilemma when it's time to tow: should the motor be left on the
dingy while towing? The tendency to do this is proportional to the weight of the
outboard and the difficulty in removing it and storing it on the boat. There are
a number of reasons for recommending against towing with the outboard on the
dingy.
First, there is the hazard to the outboard. In large seas the dingy might flip
over, submerging the motor. It's also possible that violent motion in the seaway
could cause the motor to fall off the dingy transom. These things always seem to
happen when you'd least expect them to, usually when a ten-foot sea is running!
Another consideration is the additional tow load the extra weight of the motor
will create. A completely empty inflatable is usually a very light craft and
hence a very light tow load. When you add 70 pounds or more of motor and gas
tank, you could very well be doubling the tow load from a small inflatable.
The problem most likely to occur in towing the dingy is shipping water aboard.
It can quickly lead to failure of the bridle pad eyes, especially in those
instances where the load is not being equalized. Even just six inches of water
in an inflatable can weight hundreds of pounds.
How
can I prevent the outboard motor from damaging the transom while transporting my
boat on a trailer?
While
transporting inflatable boats on a trailer with the outboard motor in a raised
position, heavy outboard engines may provide extra strain on a boat's transom.
When a moving trailer hits a bump or uneven pavement, heavy motors are capable
of damaging the transom. You can install a pole support from the end of the
trailer to the end of the outboard motor in order to provide extra support for
the motor's weight. These supports are available at places that sell trailers
for boats and/or on-line.
Can I
inflate my boat using an electric pump only?
No.
You will need to use a hand pump to provide proper air pressure to the tubes.
Electric pumps will not provide enough air pressure and your boat will not
operate to it's full performance. You may quickly inflate all air compartments
with an electric pump, up to the point where no more air can be electrically
pumped inside, or about 90%. Then, you will need to use a hand pump until
the tubes, keel and bow are hard to the touch.
How our SATURN boats are different from other brands?
Saturn
Inflatable boats are made of the same quality materials as famous expensive
brand name inflatable boats. The workmanship is exactly the same or even better
quality then most overpriced brand names that you can buy in retail marine
stores. SATURN Our SATURN boats are made by a major manufacturer of inflatable
boats in Korea.
Some of Saturn boats strong points:
- Very clean, hand-made seams. Glue does not stick out from
seams.
- Double layer fabric at the bottom of all tubes .
- The Extra thick 1100 Dtex fabric with polyester support is
a much thicker fabric than some other famous brands use.
- Flat and rigid air floor. Not bended in front like on most
other brands.
- Safety valve that prevents over-inflation.
There are several reasons why our prices are the lowest in the
US:
- We import directly from the manufacturer bypassing the
middleman.
- By conducting our business on-line we avoid expenses that
retail stores are passing on to their customers.
- We do not invest as heavily in marketing as other famous
brands do.
- We don't have to maintain a large network of dealers and
retail stores.
- Our 2 year warranty doesn't force you to pay for extra
years that otherwise are just built-in into the retail price.
Many of our customers are boaters that have experience with other
brand names such as Zodiac, Avon, West Marine, etc. However, after
purchasing Saturn boats, we hear many comments stating that our boats are the
same or better quality as these other major brands. The most common remark is,
" Saturn boats are much better quality then expected" and 50% of
our sales come from the referrals of happy owners of Saturn inflatable boats.
What type of
outboard motor can be installed on a Saturn inflatable boat?
Short shaft
15" outboard motors are recommended to be installed on the 15" transom
of Saturn inflatable boats. The lighter the outboard motor - the better. Either
2-stroke or 4-stroke engines may be installed on a boat transom, however
2-stroke engines are generally much lighter then 4-stroke outboard motors.
Long shaft 20" motors are not recommended, but may also
be installed if a short shaft o/b is unavailable. However a long shaft o/b
may create extra underwater drag. Long shaft o/b may be raised a few inches with
the help of a 2-3" wooden bar placed on top of the boat's transom.
Max O/B motor, as per technical specifications for Saturn
inflatable boats, means that this particular HP power output motor will bring
the boat on plane when the maximum persons capacity is reached. For
example, the SD365 can take up to a 30 HP outboard motor, but a 9HP or 15 HP
motor will move this boat very nicely with 2-3 people on board. However, to put
the boat on plane with a full load of 5 people and gear, a 30 HP motor may be
required.
Are Saturn
inflatable boats certified or approved?
Manufacturer
Identification Codes (MIC) were assigned by the US Coast Guard on May 6, 2003.
Our boats have been CE, ISO and Germanischer Lloyd Certified in Europe, Asia and
Australia. The NMMA certification is expensive and optional, therefore we did
not applied for such a certification in order to keep our expenses/prices as low
as possible.
Air starts
escaping from the valve immediately after I remove air pump. My boat
starts loosing air after few hours. What is wrong?
The valve has a
special pushpin inside. This pushpin has two positions, both up and down. When
it is pressed in the down position, air will escape. If you turn the pushpin in
any direction it will pop up. This will lock air inside and prevent it from
escaping through the valve. Before inserting the air pump tube into the valve,
please make sure that the pushpin is in the upper, popped up position. Once the
pin is in the "popped up" position, insert the air pump tube
into the valve and inflate the boat until it becomes hard. Once you remove the
air pump, air will seal the valve and will no longer escape. If you would like
to deflate the boat later on, press down on the pushpin and turn it in any
direction until it stays in the pressed down position. Air will
immediately escape from the tubes thru the valve.
What does "maximum motor capacity mean"? What motor rating do I need
to put the boat on plane?
Max
O/B Motor means: the maximum power outboard motor that can be safely used to
plane a boat loaded to the maximum capacity on normal water surface conditions.
Please exercise common sense and caution when using maximum motor capacities. Do
not jump from wave to wave as new 4-stroke motors are much heavier then
2-strokes and provide extra strain on the transom.
Under normal circumstances, with half of a
maximum persons/load capacity, or about 50% of the maximum O/B power
rating may be necessary to put the boat on plane. For example: the SD365 is
rated for up to a 30 HP outboard motor. But a 15 HP with hydrofoil installed
would be enough to put a 12' boat on plane with 1-4 people and a light load.
The lighter the motor, the faster boat will run.
2-stroke engines, while still possible to find, are much lighter then 4-strokes,
and will provide same power at less strain to the transom.
What are the
necessary steps to correctly assemble my inflatable boat?
These are the
steps you should follow to correctly inflate the boat:
- Inflate
all tubes to approximately 75% full.
- Insert
boat seats in designated spots.
- Place
deflated air floor inside the boat. The grey plywood board should be facing
the keel. Make sure that the valve of the keel is accessible through the
hole in the air floor. You will need it later to inflate the keel through
this hole.
- Place
both ends of plywood boards under the left and right sides of tubes.
- Stretch
the air floor along the boats bottom, so it covers it from nose to transom.
The rear end of the air floor should be touching the transom.
- Inflate
the air floor until it's hard. You will know that the floor is fully
inflated when the air pressure starts pushing the air pump handle up.
- Inflate
all tubes 100% until hard to touch.
- Inflate
the keel through the hole in air floor.
What is the
working pressure of Saturn boatsSATURN in terms of PSI? Do I need a
special pressure Gauge?
Max. Air pressure
tubes: 0,25 bar
Max. Air pressure keel: 0,40 bar
Max. Air pressure floor: 0,70 bar
- Conversion factors:
- 1 psi = 0.06895 bar
- 1 bar = 14.50326 psi
It is not necessary to have an air pressure gauge to inflate
Saturn boats. The boat tubes are equipped with Safety valves that will prevent
over-inflation. In general, when you feel that boat tubes/floor are hard to the
touch, and it becomes difficult to pump any more air in, that means that the
boat is ready.
How
do I tie up my dinghy to the dock?
If you are
planning to keep your inflated dinghy in water or by the dock for extended
periods of time, here is a simple scheme that you may follow. Gray PVC 1/2"
electric pipes can be used as pole supports. PVC pipes are available in local
hardware stores and Home Depot. They provide enough tension to keep the dingy
from rubbing against the dock. However keep in mind that prolonged exposure to
open water will cause extensive algae and barnacle growth on the bottom part of
the boat.
The keel tube under the floor is skewed to one side. How do I correct that?
Please follow these steps to correct positioning of the keel.
1. Deflate boat tubes.
2. Deflate and remove air floor.
3. Inflate keel and then deflate it while spreading it out evenly on both sides.
4. Insert air floor back and inflate boat tubes 100%.
5. Inflate air floor, then inflate keel.
What kind of valves do Saturn boats and rafts have?
Saturn boats and rafts use a Halkey-Roberts flat valve designed by
Naru.
I can't put the boat on a plane due to cavitation problems. The outboard
creates a lot of noise and bubbles but the prop lifts out of the water and the
boat stops. Why?
There are two reasons for cavitation problems. First, is an incorrect or
damaged prop. The second, and most likely, is that the
boat is not fully or properly inflated. If the boat's chambers are not fully
inflated, this will cause water disturbance under the boat tubes, and
cavitations as a result. Please make sure that the boat is fully inflated by
using hand pump. Do not use only electric pumps or compressors to inflate
the boat. Use a hand air pump to pump up all boat chambers until they are hard
to the touch. In general, once you feel that it becomes difficult to pump any
more air with a hand pump, it means that the chamber is full. You can lightly
knock with your hand on each compartment and it should feel hard, not soft.
The most recent response from a customer who fixed cavitation
by properly inflating his SD365 boat was: "Thanks, I did what you said
and went out in the ocean today and my boat ran great, really moves with this
Honda 20hp outboard."
More Info about Cavitation due to the outboard propeller:
Ventilation occurs when surface air or exhaust gases are drawn
into the propeller blades. The load on the propeller is reduced by the mixing of
air or exhaust into the water steam causing over revving.
Anti-ventilation Plate: A large plate cast into gear case
housing directly above propeller. Helps reduce surface air from being pulled
into the blades.
Cavitation: The aeration (bubbling) and boiling effect of
water caused by creation of a low pressure area. Generally caused by a solid
shape (propeller blade) passing through the water, in such a position and speed,
that a low pressure area is formed due to the inability to move through the
water in nonresistant manner. An example is, a propeller blade that has a rough
edge would not cut efficiently through the water, thus creating a low pressure
area. If the pressure drops below the vapor pressure, a cavitation bubble will
form in that region. These bubbles will collapse when they reach the higher
pressure region of the blade. This causes a rapid change in pressure and can
result in physical erosion. You may notice burns (erosion) at some area on the
face of the blade.
How
can you avoid slipping in the boat seat while the boat is in motion?
You can apply a
non-slip stair tread tape which is manufactured by 3M. It is very durable and is
water resistant as well. It is available in most hardware stores. It
is made to be used on stairs but also works well on boat seats to keep you
from slipping into turns when a boat is in motion. It makes the seats
non-slip!
How
do I put my Inflatable Boat Registration Numbers on my boat?
There
is a company that specializes in Inflatable Boat Numbering and Lettering.
Check-out http://www.boatnumberplate.com.
They Manufacture registration numbers and or name plates
that can be glued onto your boat. They guarantee them
legal in every state and for the US Coast Guard.
I am a heavy person, over 250 lbs. How can I minimize pressure on the plywood
seat and seating straps in order to avoid excessive
wear?
Put
a regular cooler between the seat and air or plywood floor to create extra
support for the plywood seat. The cooler has to fit under the seat. There are
IGLOO or Coleman coolers available in department stores that are just the right
size.
Coolers can also serve as dry storage containers. When a boat
is jumping on waves, coolers will prevent excessive pressure on the strips that
hold the plywood seat attached to the tubes. For example, a Coleman
9 Qt. Excursion, Red cooler, dimensions 11.25" x 12.66" x
9.75", Vendor Part Number: 6209A703G, around $15.
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